Powered by Find It!
The Find It! software makes easy finding services, people, and procedural forms and documents within complex organizations such as government agencies and universities.
Users looking for particular contacts, services, forms, and procedures within an organization can quickly cut through at-times complex bureaucracy and get to the information they need. This is achieved through careful categorization of information, and providing users with several approaches to finding this information. Users can browse by subject, browse by department or organizational unit, or simply search full text contents of the system to find it!
The Find It! tools is perfect for offering open access to people processes both to the public, and within organizations wishing to maintain their institutional knowledge by organizing and storing forms, procedures, and contacts in a centralized, managed location. This helps organizations ensure that institutional knowledge is retained, especially in the public landscape of constantly changing personnel, and consistently evolving policy and procedure.
Find It! also features full, intuitive, browser-based management of the system, which reduces the technological burden on administrative support staff.
Potential applications
- Universities to organize departments and services.
- Municipal and County Governments wishing to streamline access to forms and documents.
- Government wishing to make accessible their organizational structure, from the standpoint of public user experience.
- Organizations wishing to centralize management of procedure and policy documents.
Organizational Benefits
- Centralized maintenance of forms and procedures for internal use
- Centralized, organized and searchable personnel database
- Lessened impact of employee turnover issues through structured management of institutional knowledge
- Quick access to procedures by administrative support staff, allowing all contacts in an organization to provide helpful direction to their constituents.
- Create an atmosphere of open, accessible and responsive government through enhanced online information offerings.
User Benefits
- Open, accessible structure for users, such as the public, to find information about procedures and policies in their government or institution. e.g. Planning processes, permit processes for builders, and licensing.
- Quickly find contacts within complex organizations, appropriate to the user’s desired interaction.
